Frequently Asked Questions - SGE Fashions Jewellery

Shopping Guide
How do I choose the right jewellery size?

SG Fashions provides size guides for rings, bangles, and chains. You can easily measure at home or contact our support for assistance.

What payment options are available?

We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD) for selected locations.

Is it safe to shop on SG Fashions?

Yes, our website is secured with SSL encryption and safe payment gateways to protect your data.

How can I check product availability?

Product stock is updated in real-time. If an item is out of stock, you can contact us or wait for restock updates.

Can I order jewellery on WhatsApp?

Yes, you can place orders directly via WhatsApp. Our team will guide you with product details and payment process.

Return & Exchange
What is your return policy?

We offer a 7-day return or exchange policy for manufacturing defects only.

How do I request a return?

Simply contact our support team with your order ID. We will guide you through the return process.

Which products are not returnable?

Customized jewellery, worn items, and clearance sale products are not eligible for return.

Payments & Orders
What payment methods do you accept?

We accept UPI, Cards, Net Banking, Wallets, and COD.

Is online payment secure?

Yes, all payments are processed through secure and trusted payment gateways.

Can I use multiple payment methods?

Currently, only one payment method is allowed per order.

Do you provide EMI options?

Yes, EMI options are available on selected cards for high-value purchases.